Fortinet black logo

User Portal Guide

Navigating the FortiVoice Cloud user portal

Navigating the FortiVoice Cloud user portal

To help you navigate the FortiVoice Cloud user portal, this section includes the following topics:

Main page overview

No.

Description

1

The main menu gives you quick access to the widgets.

To open a widget, click on the icon.

Note: To see the Conference widget, your FortiVoice Cloud administrator must update FortiVoice Cloud to give your extension the privilege to organize conference calls.

2

To access the FortiVoice Cloud user portal documentation in HTML and PDF formats.

3

The display name associated with your extension.

4

Your extension number.

5

The status of your extension such as:

  • DND (do not disturb)
  • In use
  • Not in use
  • Ringing

6

To refresh the extension status.

7

To log out of the FortiVoice Cloud user portal, click the down arrow and click Log Out.

Widget page example

No.

Description

1

To refresh the widget page.

2

To return directly to the main page, click the Fortinet icon.

3

To select another widget without going to the main page, click the down arrow and select the widget.

4

To filter entries on the widget page.

Navigating the FortiVoice Cloud user portal

To help you navigate the FortiVoice Cloud user portal, this section includes the following topics:

Main page overview

No.

Description

1

The main menu gives you quick access to the widgets.

To open a widget, click on the icon.

Note: To see the Conference widget, your FortiVoice Cloud administrator must update FortiVoice Cloud to give your extension the privilege to organize conference calls.

2

To access the FortiVoice Cloud user portal documentation in HTML and PDF formats.

3

The display name associated with your extension.

4

Your extension number.

5

The status of your extension such as:

  • DND (do not disturb)
  • In use
  • Not in use
  • Ringing

6

To refresh the extension status.

7

To log out of the FortiVoice Cloud user portal, click the down arrow and click Log Out.

Widget page example

No.

Description

1

To refresh the widget page.

2

To return directly to the main page, click the Fortinet icon.

3

To select another widget without going to the main page, click the down arrow and select the widget.

4

To filter entries on the widget page.