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Administration Guide

Troubleshooting

Troubleshooting

This chapter describes how to troubleshoot various problems that you may encounter in the EDR system.

Note

For debugging and troubleshooting, Fortinet Support may request that you provide the logs for the EDR devices deployed in your organization.

Note

If your system includes the Forensics add-on, you can use the Retrieve Memory function to retrieve memory related to a specific stack on a specific Collector. For more details, you may refer to Retrieving memory.

Troubleshooting

Troubleshooting

This chapter describes how to troubleshoot various problems that you may encounter in the EDR system.

Note

For debugging and troubleshooting, Fortinet Support may request that you provide the logs for the EDR devices deployed in your organization.

Note

If your system includes the Forensics add-on, you can use the Retrieve Memory function to retrieve memory related to a specific stack on a specific Collector. For more details, you may refer to Retrieving memory.