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Administration Guide

Approve a request

Approve a request

To approve or deny a secret request:
  1. Go to Approval Request > Request Review, select secret request, and then select Edit.

    Alternatively, double-click a request to open it.

    The Approving secret request window opens.

    In Start time and End time, select the Calendar icon and select a new date and time range to override the requested duration. Alternatively, enter a new date and time range.

  2. In the Approval Status pane:
    1. In Permission, select Approve or Deny.
    2. In Approver Comments, enter comments related to the secret request.

      Approver comments are visible to the requester.

  3. Click Save.

    Select Go to secret to go to the secret.

Before a request is sent to the next tier or is finalized, the approval action can be revoked by the reviewer who approved it.

If the Request Type is Job, the output of script can be checked in logs.

Once a secret request is approved or denied, the request status appears in the Request Review tab and the status is updated in the My requests tab.

If the request is denied, the user can see the reviewer comments.

To see the reviewer comments:
  1. Go to Approval Request > My Requests.
  2. Double-click the denied request under Denied/Expired.
  3. Select View Approvers Comments to see the reviewer comment.

    Alternatively, go to Approval Request > Request Review, under Denied/Expired Request, select the denied request, and then double-click the request to see the reviewer comments in the Approval Status pane.

Approve a request

To approve or deny a secret request:
  1. Go to Approval Request > Request Review, select secret request, and then select Edit.

    Alternatively, double-click a request to open it.

    The Approving secret request window opens.

    In Start time and End time, select the Calendar icon and select a new date and time range to override the requested duration. Alternatively, enter a new date and time range.

  2. In the Approval Status pane:
    1. In Permission, select Approve or Deny.
    2. In Approver Comments, enter comments related to the secret request.

      Approver comments are visible to the requester.

  3. Click Save.

    Select Go to secret to go to the secret.

Before a request is sent to the next tier or is finalized, the approval action can be revoked by the reviewer who approved it.

If the Request Type is Job, the output of script can be checked in logs.

Once a secret request is approved or denied, the request status appears in the Request Review tab and the status is updated in the My requests tab.

If the request is denied, the user can see the reviewer comments.

To see the reviewer comments:
  1. Go to Approval Request > My Requests.
  2. Double-click the denied request under Denied/Expired.
  3. Select View Approvers Comments to see the reviewer comment.

    Alternatively, go to Approval Request > Request Review, under Denied/Expired Request, select the denied request, and then double-click the request to see the reviewer comments in the Approval Status pane.